Universities & Education
Students and parents seek fast answers on admissions, housing, and visas. Østre becomes a multilingual campus assistant, helping institutions cut email backlogs and create a welcoming first impression.
The Challenge
Universities and schools face a constant flow of inquiries: admissions requirements, program details, tuition fees, scholarship options, campus services, and even housing support. Traditional call centers and email desks often become overwhelmed, leading to slow responses, inconsistent information, and frustrated students.
In today’s competitive education market, where prospective students expect fast, digital-first engagement, delays can mean losing applicants to more responsive institutions.
The Opportunity
Østre enables universities and schools to provide seamless, multilingual AI assistance for students, parents, and faculty. Available 24/7, Østre answers common questions instantly — freeing staff to focus on complex or high-value cases while ensuring no inquiry goes unanswered.
By automating repetitive queries, institutions can scale their support services without scaling costs, while also creating a modern, tech-forward impression that resonates with prospective students.
How Østre Helps
- Admissions Support: Answer questions about application requirements, deadlines, and documentation.
- Course & Program Guidance: Provide instant details about curricula, schedules, and prerequisites.
- Tuition & Financial Aid: Explain fees, scholarships, and payment processes with clarity.
- Student Services: Direct inquiries to housing, counseling, or library services.
- Multilingual Communication: Serve international students in 100+ languages, increasing global reach and inclusivity.
The Impact
Institutions adopting Østre see faster response times, reduced staff workload, and improved applicant satisfaction. By offering always-available, accurate information, schools can boost conversion from prospect to enrolled student and build stronger trust with existing students.
Why It Matters Now
Higher education is more global, digital, and competitive than ever. Students expect universities to match the speed and convenience of the digital platforms they use daily.
Østre helps institutions stay ahead by blending efficiency, accessibility, and personalization into every interaction — ensuring no student feels left behind.
Your challenge,
Our solution.
Not every industry fits neatly into a category. Østre is built to flex with your business, from custom workflows to enterprise integrations. Let’s talk about how we can support your goals.