Logistics & Supply Chain
Optimize shipment tracking, scheduling, and partner communication with AI built for speed, scale, and security.
The Challenge
Global supply chains face constant pressure: fluctuating demand, customs regulations, real-time tracking, and communication across time zones and languages.
Clients and partners expect immediate answers about shipment status, documentation, delivery timelines, and exceptions.
Traditional channels — phone calls, emails, manual portals — create bottlenecks and errors. In high-volume operations, every delay or miscommunication can mean lost revenue and damaged trust.
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The Opportunity**
Østre empowers logistics providers with AI-driven communication that works across borders and time zones. Whether it’s shipment updates, customs documentation guidance, or warehouse coordination, Østre delivers instant, consistent responses while keeping data secure.
Instead of chasing down details, teams can focus on problem-solving and optimizing operations.
How Østre Helps
- Shipment Tracking: Provide real-time updates on delivery status, estimated arrival times, and exceptions.
- Customs & Compliance: Answer questions about documents, tariffs, and country-specific regulations.
- Warehouse Coordination: Help staff manage stock movements, order picking, and dispatch in multiple languages.
- Multilingual Client Communication: Break down barriers with suppliers, freight partners, and customers across 100+ languages.
- Operational Resilience: Automate repetitive queries so human teams can focus on disruption management.
The Impact
Companies using Østre can cut repetitive inquiries by up to 60%, saving staff hours while improving on-time performance.
By ensuring transparent, multilingual communication, logistics providers strengthen relationships with shippers and customers — even in high-stress, time-sensitive scenarios.
Why It Matters Now
From geopolitical uncertainty to rising customer expectations, logistics is at a turning point.
Østre helps companies operate smarter, leaner, and more resiliently — turning complexity into a competitive advantage.
Your challenge,
Our solution.
Not every industry fits neatly into a category. Østre is built to flex with your business, from custom workflows to enterprise integrations. Let’s talk about how we can support your goals.